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Service

Need quick troubleshooting, spare parts or technical advice? Our Service and Support team is always on hand to help you get the most out of your Wemo solution.

Our service - confidence, competence and quick response

Wemo's service department is here to make sure your automation works - every day. We offer technical support by phone and email, with experienced technicians quickly helping you with troubleshooting, programming and spare parts. If necessary, we go on site for installation, repair or preventive maintenance - all customized to your needs. We have a wide service network, spare parts inventory and short set-up time, whether you need urgent help or want to plan for optimized operation.

Our Services

With Wemo Service, you get more than just support - you get a partner to help you keep production running, optimize equipment and prevent problems before they happen. Here are some of the key elements of our service offering:

Fast support with expert knowledge

Our technical support is easily accessible by phone and email, staffed by experienced service technicians with deep knowledge of Wemo systems. We'll help you quickly with troubleshooting, programming and advice - so you can move forward without unnecessary downtime.

On-site service - when you need it

When needed, we are quickly on site with you. Our technicians perform installations, repairs and maintenance with high precision and safety focus, always with the goal of minimizing downtime and maximizing operational reliability.

Preventive maintenance for safe operation

With planned maintenance, you reduce the risk of unplanned downtime and extend the life of your equipment. Our service contracts can be customized to your needs and provide predictability in both costs and availability.

Original parts with high availability

We stock a wide range of original spare parts designed for optimal performance in Wemo equipment. That means fast delivery, high reliability - and less waiting time.

Global presence - local service

With service centers in Sweden and Germany and a strong dealer network, we offer local support in over 40 countries. Wherever you are, our service expertise is close at hand.

Relocation and rebuilding

We are happy to help you relocate or rebuild your Wemo robot or robot cell to adapt it to new needs or changing layouts. Our team ensures a smooth and safe process so you can resume production quickly and efficiently.

Education that provides security and control

Want to get more out of your Wemo solution? Through our training courses, operators, technicians and programmers gain the knowledge required to work efficiently and safely with our robotic systems. We offer courses at several levels, from basic operation to advanced programming and maintenance.

Our Customer Training

For safe and efficient operations

To get the maximum performance and lifespan out of your automation solution, regular maintenance is essential. The right service at the right time not only ensures operational reliability, but also avoids unplanned downtime, unnecessary costs and wear and tear.

Maintenance and Optimization