If your Wemo robot stops or generates an alarm, start by reading the alarm message on the operator panel and noting the error code. Then try to reset the alarm according to the instructions in the manual. Check if there are any physical obstructions that may affect the robot’s movements or gripper. If the problem persists, contact Wemo support. Have the robot’s serial number and a clear description of the issue ready. In case of mechanical damage, it’s helpful to take photos and email them before calling, so we can assist you more efficiently.